You can write a complaint to absolutely any department. Not necessarily at the regional level, but at the federal level right away. In this case, the issues to be considered by the executive authorities will be considered simultaneously in several instances. There are different ways to write a complaint to the mayor, depending on the problem and its scale.
Instructions
Step 1
First, decide what question you want to find out or the range of problems that need to be solved. Perhaps you want to write a complaint about the actions of some officials, or you need to solve your own problem, for example, with obtaining free housing or installing a gas meter. In any case, a clear wording of the question is required.
Step 2
Take a sheet of A4 paper, write in the upper right corner the address of the city, village, town or district administration. Enter your personal information, place of residence, you can add a phone number and email address. In the center, separated by a space, write the word “complaint” with a small letter.
Step 3
After that, in a logical sequence, state all the circumstances of a particular event, what happened, where, when, were there any witnesses, indicate the time. Be sure to describe your actions and your opponent's. Emphasize the essence of the complaint, the request, what do you want to receive as a result of the consideration of the document.
Step 4
Indicate at the end of the complaint the norms of the law on the basis of which you prove your case. In the center of the sheet, write the word "please" and list your requests or wishes. Sign and date it below. Your complaint must be considered within 30 days from the date of submission, this period can be extended, for example, if additional examinations are required, interviews of witnesses and eyewitnesses, etc., but no more than 10 days.
Step 5
You will receive an answer by mail in writing, you can do it in person, as a rule, this is possible in the General Department of the executive authority or in the mayor's office. There you will also be asked to make a record of the receipt of the document. If you disagree with the official's findings, you can file a complaint with a superior organization.
Step 6
If you immediately file a complaint at the federal level, after a while it will be considered by the local authorities, but with a duplicate response to the federal organization. In this case, you will receive two official responses with a stamp on the results of the consideration.
Step 7
You can submit a complaint to the mayor at a personal appointment, in this case, you are in the office of an official, fill out your requirements in writing and wait for a response in due time according to the law.
