The mayor is the highest official of the city, and if you are sure that only the mayor can resolve your issue, you have the right to contact him with a letter. To write such a letter, use the following guidelines.
Instructions
Step 1
All correspondence with the authorities in the Russian Federation is conducted in Russian, therefore the letter to the mayor must be written in Russian.
Step 2
Recently, the internetization of government bodies, set by the President of the Russian Federation Dmitry Medvedev, has been actively developing, in connection with which residents of many cities have the opportunity to send a letter to the mayor from the website of the city administration using a special form. If you contact the mayor through such an electronic form, indicate your name, e-mail address and phone number, fill in other required fields, type the actual question of interest in the appropriate field of the form. A letter written in this way is sent to a special e-mail box registered in the name of the mayor. Appeals are processed by the administration staff and sent to the mayor for consideration. The reply to the letter is sent in electronic form to the e-mail address you specified.
Step 3
If you send a letter in the old fashioned way on paper, the text is preferable to typing rather than handwriting: the peculiarities of the handwriting can make it difficult to read your letter. Indicate your last name, first name, patronymic, address and contact phone number in the "header" of the document.
Step 4
A sign of good manners will be an appeal to the head of the city by name and patronymic, for example, "Dear Ivan Ivanovich!" Such an appeal is located in the center of the sheet below the "header" and precedes the main text. Next, clearly and concisely state the essence of your question or complaint. Complete the letter with your signature and current date.
Step 5
If you want to accompany your letter with any documents, attach them in copies, the originals may be lost, and it will be problematic to return them later: all attachments along with the letter will be filed by the clerk and placed in the archive.
Step 6
You can hand over a letter to the mayor in person, through his reception, or by registered mail with notification and a list of attachments. In any case, keep a photocopy of the letter for yourself. Upon personal delivery, the mayor's secretary must make a note on the copy that the letter has been accepted. When sending a letter by mail, the notification returned to you will serve as confirmation of delivery of the letter to the addressee.
Step 7
After sending the letter, wait for a response, which, according to the law, must be given within a month from the date of receipt of the letter by the mayor.
