The development of information technology has provided an opportunity to defend their rights using the Internet and, in particular, e-mail services. This saves time and other costs. And even when using regular mail, the worldwide network allows you to find the right address much faster and find out exactly where to complain.
It is necessary
- - access to the Internet;
- - Printer;
- - scanner
Instructions
Step 1
In the upper right corner of the sheet, indicate to whom you are addressing your complaint (organization name or official). Write below who the claim is from (i.e. your data), indicate your phone number.
Step 2
In order for your complaint to have an impact, try to be clear and clear about its content. Text exceeding one page is usually read "diagonally". But don't try to fit everything into three lines. The optimal size is half or a whole A4 sheet.
Step 3
Include references to laws in your complaint. They will help you more effectively understand your problem. You can quote the law verbatim.
Step 4
Include clear requirements in the complaint. The addressee must understand exactly what you want to achieve. Finish the appeal with the phrase: "Please …", the request itself should be as clear as possible. You can only demand that which does not contradict the law.
Step 5
Please provide evidence of the facts stated in the complaint (for example, copies of various documents or receipts, etc.)
Step 6
Sign and date, otherwise the claim will be considered anonymous. To sign in electronic form, print the appeal on a printer, then sign and scan the text.
Step 7
Send a complaint by e-mail if you have the e-mail of the person you need or use the feedback option presented on the official website of the company.
Step 8
Keep a copy of your complaint. If you intend to apply to higher authorities, for example, to the Administration of the President of the Russian Federation, go to the official website of this organization and, after familiarizing yourself with the rules for writing an appeal, click the "Send a letter" button at the bottom of the window. In the form that appears, you can place your complaint and attach copies of various documents.
Step 9
If someone has violated your consumer rights or you are faced with a serious non-observance of sanitary and hygienic standards, which may entail a threat to human health, write a complaint to the Federal Service of Rospotrebnadzor. On the official website of the organization there is a form for letters.
Step 10
If you want to complain about the actions of a corrupt nature of any of the officials, write a complaint by going to the official website called: "Law enforcement portal of the Russian Federation." There you can also find an address for a regular letter.
Step 11
There are sites on the Internet that provide examples of writing complaints to various authorities. If you wish, you can use one of them.
