Is it possible to make communication with officials comfortable and effective? Sure. To do this, you need to know your civil rights and obligations. You will actively use the former, and strictly observe the latter. And be sure: you will definitely receive an answer to a well-written letter.
Instructions
Step 1
First of all, study the legal framework. The Constitution of the Russian Federation classifies an appeal to a local self-government body as one of the fundamental rights and freedoms of citizens. This means that you can send a letter to the city administration. Officials are obliged to consider it and answer on the merits of the questions asked. The procedure for working with letters from citizens is determined by the Federal Law of May 2, 2006 N 59-FZ "On the Procedure for Considering Applications of Citizens of the Russian Federation."
Step 2
In the letter, you can set out proposals for improving life in the city, make a statement about shortcomings in the work of the administration, as well as make a complaint about the violation of your rights and ask for assistance in resolving the situation.
Step 3
The text of the letter should be literate, logical, coherent and well-formed. Use A4 standard white paper. If it is not possible to print the text, write in a neat handwriting. Remember that the law allows you not to consider addresses that cannot be read due to smudges, blurring and illegibility of letters.
Step 4
In the upper right corner of the page, you must indicate:
- the position of an official in the dative case with a capital letter, for example: "To the head of the city administration M." or "The head of the education department of the city administration of M."
- the surname and initials of the official in the dative case with a capital letter, for example: "Ivanov II", - own surname, first name, patronymic completely in the genitive case, address of the place of actual residence, registration address, contact phone number, for example: “Petrova Anna Ivanovna, living at the address: city M, st. A, 1, apartment 1, registered at the address: city M, street A, 1, apartment 2, telephone: 00-00-000 ".
Start each line in the middle of the sheet.
You can also apply on behalf of the team, then instead of personal data, indicate the name and address of the organization.
Step 5
Then step back a few lines and write in the middle of the sheet the type of your appeal: statement, complaint, collective appeal, etc.
Step 6
Next, describe in free form the essence of your problem or proposal. List all the facts you know. Specify what actions you have taken, where you have already contacted on this issue and what answers have been received. If possible, attach copies of documents supporting your application. Sign and date at the end. There may be several signatures if you are applying on behalf of the collective (from residents of the house, employees of the organization, etc.).
Step 7
Send a letter with notification by mail to the address of the city administration or the administration body you are contacting. You can also personally take it to the reception or office.
Step 8
Within three days, your letter must be registered in the incoming documentation accounting system. He will be assigned a certain number, which you can find out by phone at the office. The appeal can be considered by the city administration within 30 days from the date of registration. After this period, you will receive an answer to the address indicated in the letter.
