Body kit and deception in street markets is a common thing and has not surprised anyone for a long time. With the advent of supermarkets and hypermarkets, consumer life has not become easier. New technologies of deception, tricks, fraud are invented every day by cashiers, security guards, as well as by the supermarket administration itself. Even a schoolboy will explain: it is necessary to cover the costs of theft, the volume of which, according to the Russian Association of Retailers, is more than 4% of the turnover.
It would seem that supermarkets are very convenient: he chose the product himself, examined it, no one adjusts or advises, at least all day study and read the price tag, he packed, weighed, measured and so on. Clean water is the dust thrown into the eyes of meticulous supermarket consumers. Numerous inspections by Rospotrebnadzor and the Society for the Protection of Consumer Rights reveal in most chain supermarkets not only low-quality goods, but also regular calculation and body kit. The most popular way of deception, according to the statistics of inspectors, is to break through at the checkout of such a product that the consumer did not take. Do you check half-meter checks without leaving the checkout counter?
1 way to cheat consumers
The first method in the rating is punching "invisible" goods in the check. The longer the check, the more vigilant the buyer needs to be. For example, instead of two cans of beer, they punch three or add a previously paid purchase of a previous customer. The latter violation mainly occurs if the previous customer does not take the check, and the cashier does not accidentally or intentionally dump information from the computer. It turns out that the customer takes one carton of milk or a frozen pizza, and the person standing behind him with a full cart is forced, out of ignorance, to pay for the "accidentally punched" purchase again from his wallet. From the author: In these situations, the law is solely on the consumer's side. All deceived buyers advise: check receipts without leaving the checkout. For example, if it is really quite by accident that three yoghurts are poured at the checkout, instead of two, it is quite easy to figure it out. You can also ask the store administrator to reconcile stock balances. The seller will have extra packs of yogurt. But if the cashier has already hidden them, then it will be quite difficult to prove anything.
2 way to cheat consumers
Another commonly practiced shorthand for buyers is the wrong product barcode. The cashier passes the product under the cash register scanner and the computer reads the price. Sometimes the cashier manually drives in barcodes. Any experienced cashier is well versed in commodity codes and, without batting an eye, will easily hammer in the code of an expensive or cheap product. And the cashier knows this very well, substituting one or two numbers and driving in the wrong product. The same "tricks" can be shown by salespeople when they weigh the goods and stick price tags in the vegetable or meat department. For example, the seller weighs the Doktorskaya sausage as more expensive ham or white cabbage is assessed as Peking cabbage. From the author: Manipulation with codes is quite a noticeable deception, sellers rarely take risks. Most often, the substitution of codes is an unintentional deception of unqualified employees. Therefore, it will not be difficult to find out and deal with the canopy if you have a check.
3 way to cheat consumers
Quite a brazen way of deceiving customers - different prices at the window and at the checkout. The atmosphere in the supermarket is always aimed at provoking impulse buying. And it is unlikely that any of the consumers will become to deal with confusing price tags or independently verify articles and product codes. It is spontaneous purchases, the price tag for which you did not find or did not look for, that subsequently surprise you with their true value. The re-grading can be attributed to the same category. For example, in a box with young potatoes or porcini mushrooms, there are last year's potatoes or champignons, which belong to a completely different price category. According to the law, Rospotrebnadzor must monitor the availability and reliability of price tags in supermarkets. But in large supermarkets, the department, during audits, only checks the number of price tags and product names in the window. The numbers match - everything is fine. And the location of the price tags, the correspondence with the display of the goods is the problem of the seller, and therefore of the consumer. An attentive buyer will surely find a price tag on which the exact name of the product, article number and price are indicated. From the author: This situation is the most difficult from a legal point of view. If the total amount of purchases is much higher than expected, check the receipt immediately. Without leaving the checkout, call the store manager, go to the shop window with him, check the prices against the check. More often than not, in order to return the product, the price of which turned out to be overpriced, one has to be persistent, to prove the guilt of the store by any means - by testimony of witnesses, photographing, going to court.
4 way to cheat consumers
The body kit in supermarkets is widely practiced, despite the modern most accurate electronic scales. Consumers often forget that certain types of goods, such as fruits and vegetables, but also sausages and meats, dry out quickly. That is why the products are pre-packed in bags or nets and stick a price tag with weight. Supermarkets deliberately mislead consumers by packaging food in a liner or plastic container that weighs 8-10 grams. So, buying, for example, 100 g of Victoria or red caviar, the consumer is forced to pay for the packaging at the price of a delicacy. It is enough just to approach the publicly available scales and outweigh the goods in order to reveal the calculation. From the author: Weight manipulation has been popular since the days of Soviet trade. Technology does not stand still. Instant freezing of fish and berries doused with water, deep freezing of stuffed meat, glaze on seafood - buyers pay up to 30% of the price for water. The small body kit, of course, is designed for consumer carelessness. But if they cheated grossly, you should immediately deal with the store administration, providing them with all the evidence of their guilt (including melt water).
5 way to cheat consumers
Selling "refurbished" products after the expiration date. Modern consumers are quite vigilant about the expiration date, but the product is unusable or "updated" is often found in supermarkets. These products are placed in the most prominent places available to the consumer: shelves at eye level, illuminated display cases. Defects, obsolete date or lack of an expiration date on the package is a bad signal. You should be careful when buying a product in a vacuum. Read carefully when and by whom the product is packaged, look for the date of manufacture, not the packaging of the product. They often disguise rotten meat as marinated shish kebab, an old carcass as grilled chicken, spoiled herring and expired mayonnaise as a fresh salad, etc. From the author: Always defend your rights. Even if you were sold an inexpensive loaf with mold or last year's waffles. Both sellers and manufacturers are always responsible for the quality of the goods sold in accordance with the law "On protection of consumer rights". By the way, if the check is lost, the consumer again has the right to a refund. If the consumption of a low-quality product has led to food poisoning, which can be confirmed by a certificate, then the case in court will be unequivocally decided in favor of the consumer. And even with compensation for moral damage. Check receipts without leaving the checkout. Count on your vigilance, mindfulness, foresight, and persuasive power. Standing at the checkout, carefully monitor the cashier and his work. Only with your attentiveness and concentration will you be able to protect yourself from deception. Moreover, not all supermarkets are ready to risk their reputation. And that means that not every store deals with the calculation and body kit.
