The system of municipal government in Moscow has its own specifics. For example, only in the capital there is a government. She is in every district of the city and is responsible for such important issues as housing and communal services, social assistance to the population, construction, trade and others. At the same time, every citizen has the right to apply to the council with a complaint, proposal or in order to obtain the necessary documents, and not only personally, but also in writing.
Find the address of your district council. This can be done on the website "Electronic Moscow". Open the site, go to the "Authorities" section. Select the "Urban" category. At the bottom of the page on the right, you will see a list of institution types. Click on the category "Managers", and get a list of them with addresses and phone numbers.
Compose your letter. In the upper right, indicate the name of the state authority, that is, the council where you are applying. If you are writing to a specific department or a specific person, also include his name.
Write the appeal itself. It is written in free form, there is no definite form. Simply and clearly state your complaint and request, without being distracted by unnecessary details. You must also indicate your last name, first name and patronymic, mailing address. Anonymous letters are not accepted for consideration. At the bottom of the letter, you must put the date of writing the appeal and your personal signature.
Send the written letter by mail to the address of the council (preferably by registered mail) or deliver it personally during working hours. The plus in personal submission of the letter is that it will be registered with you and stamped on the copy of the appeal. After that, you will have confirmation that your document is under review.
On the websites of some administrations, you can write an electronic request. To do this, go to the website of your council, find the "Write a letter" section. Fill in the required fields, not forgetting to indicate your last name, first name, patronymic and address. In order for the staff of the institution to contact you faster, you can also provide your phone number and email address.
If your letter has not been answered for a long time, contact the secretariat of the council. His phone numbers are also given on the site. They will be able to give you information on how to review your appeal. If you know what number it was registered under, tell the employee the number.