ZhEK, or housing maintenance office, deals with the maintenance of multi-storey buildings. These organizational forms can also have other names: ZhEP (housing and maintenance enterprise), REU (repair and maintenance department), REP (repair and maintenance enterprise) and change the status of a state institution to a private one, for example, a management company.
It is necessary
- - telephone;
- - access to the Internet;
- - information signs at the entrance of the house;
- - receipts for payment of utility bills;
- - Unified cash settlement center;
- - city telephone directory.
Instructions
Step 1
To find the data of the housing maintenance office to which your house is assigned, carefully study the receipts you receive for payment of housing and communal services. Perhaps on some of them you will find the phone number you are looking for or the address of the organization you need.
Step 2
Pay attention to the signs with useful phone numbers, which are often located on the entrance doors. Check with the janitor who cleans your yard or the janitor who is cleaning your porch.
Step 3
Since the housing maintenance office is usually located in the area in which it is responsible for operating the houses, just ask your neighbors about where it is located. As a rule, local residents are aware of the whereabouts of the housing office and will be able to give you the address.
Step 4
Call the receptionist of the administration of your area, ask to connect you with the deputy chief for housing and communal services. Check the phone number of the organization you need with his secretary.
Step 5
Ask for the information you need in the Unified Cash Register Center (ERCC) or the Single Information and Calculation Center (EIRTS), where you make monthly utility bills.
Step 6
Contact REMP (repair and maintenance municipal enterprise). At the address of your home, you will be helped to find the housing maintenance office in charge of it.
Step 7
Use the services of the Internet: go to the official website of your city, find the section "Housing and communal services" and call one of the phones presented there. State your residential address and ask for the required information.
Step 8
Dial the number of the one-stop reference service 09 and ask for the phone number of a similar service of the main city administration of the department of housing and communal services. By calling the service, find out from the operator which ZhEK your house belongs to.
Step 9
Try to find the information you need in the city telephone directory. It usually contains information about city utilities, so you are more likely to find the data you are looking for.
