The range of ways to find out about utility bills varies from region to region. In some, this information can be obtained via the Internet or by SMS, in most, only the old-fashioned methods are available: by phone to an organization that provides a service or accepts payments in favor of such, or visit its office.
It is necessary
- - telephone;
- - computer with Internet access;
- - in some cases, a passport.
Instructions
Step 1
The telephones of organizations that provide you with certain housing services (management company, suppliers of heating, electricity, water, gas, city telephone operator) and accepting payments (one organization often accepts payments in favor of other suppliers) can be seen on invoices issued to you or find out in the housing office. Many management companies and municipal organizations post the necessary telephones in prominent places: entrances, information stands.
If the organization has a website, the required phone numbers are usually indicated on it as well.
You are required to call the contact number, give an address, telephone number or other identifier and ask about the debt. If available, you should be advised of the amount, term and methods of payment.
Step 2
You can also visit the office of the company that provides services or accepts payments for them in favor of the supplier and contact the specialists. You will also need to provide an address or telephone number (at the telephone company) or whatever identifier is accepted there.
In some, you will have to show your passport to get the information you need.
Step 3
The ability to find out about the debt on utility bills via the Internet depends on the region. Most do not, but there are exceptions.
In Moscow, you can find out about your debt for utility bills through the website of the "Bank of Moscow" in the section "Rent" (https://www.bm.ru/ru/personal/services/kvartplata/), but for this you need to know your payer code, for the phone - in your personal account on the MGTS website (the login is the city phone number, the password can be obtained by calling to the company or by contacting its office), for light - by SMS, which must be sent to the number indicated on the Mosenergosbyt website
In Chelyabinsk, you must first issue a special free card.
