Making a purchase, purchasing a thing we like, we all really want to use it for a long time and with pleasure. Quite often, our dreams are shattered by the sad reality - the purchased things turn out to be defective. A conscientious seller will accept your goods without further ado, but an unscrupulous seller will probably try to evade this procedure, which is unprofitable for him. To easily and without unnecessary nerves hand over the item to the store, you will need to follow a few simple rules.
It is necessary
Check, warranty card and statement
Instructions
Step 1
When buying a thing / product, do not forget to take all the accompanying documents - from the cash register receipt to the warranty card. This is very important - if you return the goods, you do not have to groundlessly convince the seller that the goods were purchased in his store.
Step 2
During the entire warranty period, be sure to keep all receipts and other receipts that you received with your purchase.
Step 3
If the purchased item turned out to be defective, do not delay - immediately go to the store where you made the purchase. It is not worth making claims in words - it is useless. Be sure to write a statement without delay, demanding a refund for the defective product. If the seller is conscientious, a statement will be enough.
Step 4
If you are unlucky and the seller turned out to be unscrupulous, do not be very upset - make an examination of the low-quality product by an independent expert and attach it to the application.
Step 5
In the event that an unscrupulous seller continues to persist and stall for time, contact a lawyer for help. The appearance of a lawyer in the store works in a wonderful way - you will be immediately refunded for a low-quality item, and you will be reimbursed for the costs of expertise and legal services.
