When buying a product in a store, we expect to use it for a long time and with pleasure. Unfortunately, quite often our hopes are not met - and we have to carry it back. But sellers are not very willing to accept back defective goods, even if they are under warranty. In order not to waste your nerves once again when returning goods during purchase, you need to adhere to several rules.
It is necessary
To get your money back, you will need to write a statement, and in a particularly "difficult" case, contact a lawyer
Instructions
Step 1
When purchasing a product, be sure to take all the documents - from the receipt to the warranty card. It is important.
Step 2
During the warranty period, keep all receipts and documents that were given to you with your purchase.
Step 3
If the product turns out to be defective, do not waste time - immediately contact the store where you bought it. Do not make claims in words - it is useless. Write a statement. In most cases, a refund application is sufficient.
Step 4
If you are "lucky" to find an unscrupulous seller - do not give up. Get an examination by an independent expert.
Step 5
If the unfortunate seller continues to play for time, contact a lawyer. The appearance of a lawyer works in a magical way - you will be refunded for a low-quality product and reimbursed for the costs of expertise and legal services.
