Are you the head of an organization that, due to the nature of its activity, has to receive goods and cargo? Then you know firsthand that there can be a sad difference between the cargo sent and the cargo received. Who is to blame and what to do to get a refund? Draw up an act on the established discrepancy in quantity and quality when accepting inventory items, better known as the TORG-2 form.
It is necessary
paper form TORG-2 and pen / electronic form TORG-2, computer and printer
Instructions
Step 1
Appoint a commission that will check the delivered cargo. At least one representative of the recipient organization must be present in the commission. The presence of a third-party expert organization is also possible.
Step 2
Call the representative of the opposing party to whom you are going to make a complaint (shipper, supplier or manufacturer) in writing. The data of the document on the call of the representative, as well as his name and powers, are entered in the corresponding columns of the act. In the absence of a representative of the opposing party, a competent representative of the disinterested organization must be present when accepting the goods and drawing up an act.
Step 3
Fill in the first page of the TORG-2 form: the name of your organization and structural unit, the details of the accompanying documents for the goods, the date of the act, the time of unloading the goods and other items indicated in the form.
Step 4
Indicate on the second page of the form information about the state of the transport and packaging units involved, as well as seals, if any, by documents and in fact. Also indicate the amount of cargo according to the sender's documents and actually received, and discrepancies, if any.
Step 5
On the third page of TORG-2, provide data on the storage conditions of the goods before unloading (whether or not they meet the storage rules), information about the state of the container and the form of actually checking the availability and condition of the goods (full or random check), as well as other positions specified in the act if they are relevant to your case. At the end of the third page, fill in the table describing the damage found.
Step 6
On the fourth page, indicate the required details about the inspection carried out, a detailed description of the defects and the opinion of the commission on the reasons for their formation, as well as the final conclusion of the commission (whether to make a claim, to whom and for what amount). At the end of the page, the signatures of the commission and the representative of the other party are affixed. The decision of the commission must be confirmed by the corresponding decision of the head, which is also endorsed in the act.
Step 7
The drawn up and signed act, along with all accompanying documents, is transferred to the accounting department against receipt on the same TORG-2 act. The accounting department is in charge of filing claims.
