Any state or municipal organization is obliged to consider incoming applications from citizens, including information requests, and within a month from the date of their receipt, answer questions within its competence. If your question falls within the competence of another organization, the applicant must give a recommendation where exactly to him. must be addressed.
It is necessary
- - a computer;
- - access to the Internet;
- - the official website address of the organization of interest;
- - Printer;
- - fountain pen;
- - Postal envelope;
- - forms of notification of delivery and an inventory of attachments (optional).
Instructions
Step 1
The Federal Law "On the Procedure for Considering Applications of Citizens of the Russian Federation" requires that the appeal should indicate who is applying to and where (the name of the organization is enough), and the coordinates for a reply by mail. It will not be superfluous to indicate a phone number for communication, you can also use a mobile phone. Additional parameters for identification may also be required. For example, your TIN when contacting the tax office. If you intend to send a request by mail, be sure to sign under the text.
Step 2
Composing a request should begin with the so-called "header". These are several lines in the upper right corner.
In the first, you write which organization you are applying to. For example, “To the Ministry of Internal Affairs of the Russian Federation”.
In the second, after the word "from" (with a small letter), your surname, first name and patronymic in full. In the third - "residing at the address" and your address with a postal code. You can indicate your phone number below. If you are registered at the place of residence at one address, and live at a different address, in some cases the address of registration may be important. For example, to justify why you are contacting an organization in a region in which you do not live.
Step 3
When filling out the online application form on the official website of the organization, the "header" is generated automatically. You just have to fill in the required fields. Having filled in the "header", then we write in the center "Information request". When filling out the online form, you can not write these words. In addition, the topic and genre of appeal in this case can be selected from the drop-down list. We look at what options are offered, and dwell on the closest in meaning.
Step 4
And now the actual text of the request. You can start it with the phrase "In accordance with the Federal Law" On the Procedure for Considering Citizens' Appeals, I ask you to provide me with clarifications on the following issues: … "Then you formulate what exactly you want to know. It is better to number the questions in order, start each one on a new line: it is more convenient to read this way. It is better to formulate it briefly, clearly, the very essence. If you go into details, then only the most significant, giving a complete picture. The more references in the text to the provisions of the current legislation (but, of course, strictly to the place), the better: it is always more pleasant to deal with a competent person, including in absentia.
Step 5
Having stated all the questions of interest, you can add a request to send an answer to the address of actual residence and indicate it with a postal code. The law allows it. You send an online appeal by clicking a special button. Sometimes you may then be prompted to check the text before final submission. It is better not to neglect this opportunity: read it carefully several times. If you find an inaccuracy, it's not too late to go back and fix it. The law equates online calls to regular letters.
Step 6
If our choice is regular mail (there may not be an online form on the site, although now there are less and less such structures), we print the request. You can also do it by hand, but the handwriting must be legible.
We put the date and signature in the text and go to the mail. You can send a request by regular mail. For reliability, it is better to do it by order with a list of attachments and a return receipt. In this case, the officials will not turn away, as if they allegedly did not receive it. And now we are waiting for an answer.
