Metropolitan municipal transport, like any other, must work properly, buses must run on schedule. But how often you have to wait for the bus at the bus stop longer than the prescribed time. But this is a problem.
Instructions
Step 1
If public transport does not run on schedule, you have the right to complain. However, unfortunately, few exercise this right, preferring to simply grumble or trying to forget this misunderstanding.
Step 2
Usually in such cases it is advised to call the Mosgostrans hotline - (495) 953-00-61. Having "talked" with the answering machine, explaining to him the essence of your complaint, you will calm down, it will become easier, but this usually does not solve the problem. Fight against municipal carriers should be the same as with commercial ones.
Step 3
Commercial buses and minibuses must be in fair condition. The driver, no matter what nationality, should understand Russian well, the seats should not be loose, the cabin should be more or less clean. If you have any complaints about the driver, you can personally express them to him, but this approach rarely leads to positive results. It is better to call the hotline of the Moscow Department of Transport and Communications (495) 202-43-23.
Step 4
You can also complain to the administrative and transport inspection of the Moscow region by phone (495) 228-19-71, 228-19-90.
Step 5
Another way to complain about public transport is to call the traffic police hotline at (495) 974-01-11.
Step 6
Most of the commercial passenger traffic in Moscow is controlled by Autoline, so you can call there too. Call the hotline (495) 786-23-23 and state your claim to the driver of the minibus or its condition.
